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SwarnaliD Member since 2013 8 posts
Cognizant
Posted: March 23, 2020
Last activity: March 23, 2020

Lock is getting released as we move case type stages

I have a requirement wherein 

Stage 1:(Case Type say A-)

            Perform Step 1 of Stage 1

            Perform Step 2 of Stage 1 and then move to Stage 1 on B- case type-Lock on A- case type is getting                                                               released here as we move and then perform three steps on B- 

            Return back to perform step 3 for A- but unable to perform as lock has been released on A- and we are unable to commit changes on A- 

and in UI error comes as Process error.

 

Please let me know how to keep the lock for A- case type.

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