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saleemshaik Member since 2014 6 posts
Aaseya IT services
Posted: 4 years ago
Last activity: 4 years 4 months ago
Closed

Need help for processing the assignments from Agent activity

Hi,

I have a flow with one assignment and I have created a WO for that flow. Now it is in the first assignment step. then the work object is closed.

I have requirement to update some of the properties of on that above created work object. if the properties are updated success then I need to finish the assignment and resolve the case.

I have to do this requirement through AGENT activity.

can some one please help me how to achieve this.  how to complete the assignment in activity and  resolve the Work object from activity.

Thanks in advance.

Message was edited by: Marissa Rogers - Moved from Mesh Help, Added Category

Case Management
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