Question
Pega Pulse not sending Emails
Team,
We are trying to leverage OOTB Pega Pulse feature in one of our applications. As per the latest support articles we need to use rules from Pega-Social ruleset with which the emails are not being sent. Also, user names are not being fetched when we type @ followed by operator IDs. We are on 7.3 version.
When we use rules from Pega-Gadgets ruleset, all these features are working. Does anyone used Pega pulse feature from 7.3 version?
Any help would be highly appreciated.
P.S: We have configured all the prerequisites like Email Accounts and Service Package creation.
Thank you
Satya
Hi Satya,
Thanks for posting on PSC.
Please find the below link and check whether you are following all the steps.
https://community.pega.com/knowledgebase/articles/tutorial-enabling-users-respond-pulse-email-notifications
Hope this might be helpful.
Regards,
Hepsi