Question

3
Replies
228
Views
Joel Wells (JRWells_Virtusa)
Virtusa Corportaion
Senior Architect
Virtusa Corportaion
US
JRWells_Virtusa Member since 2005 8 posts
Virtusa Corportaion
Posted: August 25, 2016
Last activity: September 14, 2016
Posted: 25 Aug 2016 9:35 EDT
Last activity: 14 Sep 2016 10:01 EDT
Closed
Solved

PegaCLOUD upgrade from 7.1 to 7.2 creates functional issues for SMA, Agents, and SSO via SAMLAuth

The three issues needing assistance asap: 

* Authentication fails on External Assignments - users just see a login screen; 'silent' PRRuntime error occurs 
* Authentication fails on SSO via SAMLAuth Authentication Service rule; user sees generic 'fail' message with a reference to an unauthenticated requestor; tracer shows compile error in getArtifactIds method 
* SMA URL does not work (https://qg-dev.pegacloud.io/prsysmgmt); Agents appear to be inactive as well; error message mentions 'distributed executor' so .do objects appear to be at fault

 

I have not found any articles related to these issues.  See attachments.

System Administration Upgrades
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.