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Raytheon Technologies
Posted: June 17, 2019
Last activity: June 17, 2019
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Pulse Email Branding
Can anyone point me to any documentation on how to change the branding for notification emails that are sent by the Pulse capability? If there isn't good documentation can you point me to the rules that need to be customized?
Out of the box the emails sent when someone is mentioned in a pulse message have the Pega branding and we would like to replace that with our own.
We are using version 7.4 of the Pega Platform.
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I think you want to see the Correspondence rule in PegaSocial with id pyAddUserMentionedPost.
You may also need to consider the other 10 Correspondence rules in that ruleset.
As for documentation, these high level links might lead to helpful docs.
https://community1.pega.com/community/product-support/question/ask-expert-case-management-pega-social-collaboration-arun-sarada
https://community.pega.com/video-library/pega-social-engagement