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HARIKUMAR_ALAMPURU Member since 2011 39 posts
TATA CONSULTANCY SERVICES
Posted: 3 years ago
Last activity: 3 years 4 months ago
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Question about Class Name of the Flow Rule (while mentioning Flow Rule Name) in the "Starting Flow" Field of New Intent Task Form

Hi,

Context: I'm trying to Configure a New Intent Task for a Driver Category. I need to mention a Flow Name in the "Starting Flow" Field.

Question: The Flow Rule that we specify here, Should it belong to the PegaCA-Work-Interaction/CustomApplication Interaction Class (which Inherits from the PegaCA-Work-Interaction) ? or Should it belong to the Intent Task Class ? (Ex: PegaCA-Work-AddressChange, etc).
What is the Best Practise to be followed for Flow Rule Class incase if that Flow Rule need to be used in the Intent Task Form ?

Thanks

HariKumar Alampuru

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