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Posted: December 17, 2018
Last activity: December 19, 2018
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Readonly access to My Support Portal
Hi, Would Pega be able to provide read-only access to some of the users on a account to MSP (my support portal), to check status of SRs and not to create/modify them? Thanks!
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Posted: 2 years ago
Sridhar,
Thank you for your feedback.
Although a read-only access option to My Support Portal is not currently available, it is something that will be considered as a future enhancement.
Sridhar, we dont have this feature in our system. We will check the feasibility of this with MSP (My Support Portal) product owner and update you.