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 US CS229 (USCS229)
BAH

BAH
US
USCS229 Member since 2018 4 posts
BAH
Posted: December 17, 2018
Last activity: December 19, 2018
Posted: 17 Dec 2018 10:00 EST
Last activity: 19 Dec 2018 4:09 EST
Closed

Readonly access to My Support Portal

Hi, Would Pega be able to provide read-only access to some of the users on a account to MSP (my support portal), to check status of SRs and not to create/modify them? Thanks!
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Posted: 3 years ago
Posted: 18 Dec 2018 5:00 EST
Visweswara Rao Lammata (VisweswaraRaoL)
PEGA
Technical Manager
Pegasystems Inc.
IN

Sridhar, we dont have this feature in our system.  We will check the feasibility of this with  MSP (My Support Portal) product owner and update you.
Posted: 3 years ago
Posted: 19 Dec 2018 4:09 EST
Julian Skellett (SKELJ)
PEGA
Principal Software Engineer
PEG
GB

Sridhar, 


Thank you for your feedback. 


Although a read-only access option to My Support Portal is not currently available, it is something that will be considered as a future enhancement.

We'd prefer it if you saw us at our best.

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