Posted: 13 Aug 2018 9:05 EDT Last activity: 14 Aug 2018 5:05 EDT
Restricting Case Create Access for specific users
This is my Application Level1-Level2-Main-Work and I have 3 case types under these
Level1-Level2-Main-Work-CASE1 ( case Prefix : CA1- )
Level1-Level2-Main-Work-CASE2 ( case Prefix : CA2- )
Level1-Level2-Main-Work-CASE3 ( case Prefix : CA3- )
When I click Create , the drop down will show these 3 Starter flows. Now for one user, I want to restrict access to CASE3. When that user logs in and click create only CASE1 and CASE2 should appear. I have created role for this user that doesnt have access access to CASE3, still the create lists 3 case types ... In addition to that role I have PegaRULES:User4 for this user, will that be bacause of this? Pls assist !!!! Thanks in Advance.
***Edited by Moderator Marissa to update platform capability tags****
If you have pyStartCase flow with the Privelege CreateCase for class Level1-Level2-Main-Work-CASE1, and your user role does not have that privelege for that class, you will not see it in the create menu.