Arvind Balakrishnan (Arvind)
BNYMellon Technology

BNYMellon Technology
Arvind Member since 2013 59 posts
BNYMellon Technology
Posted: August 13, 2018
Last activity: August 14, 2018
Posted: 13 Aug 2018 9:05 EDT
Last activity: 14 Aug 2018 5:05 EDT

Restricting Case Create Access for specific users


This is my Application Level1-Level2-Main-Work and I have 3 case types under these

Level1-Level2-Main-Work-CASE1 ( case Prefix : CA1- )

Level1-Level2-Main-Work-CASE2 ( case Prefix : CA2- )

Level1-Level2-Main-Work-CASE3 ( case Prefix : CA3- )

When I click Create , the drop down will show these 3 Starter flows. Now for one user, I want to restrict access to CASE3. When that user logs in and click create only CASE1 and CASE2 should appear. I have created role for this user that doesnt have access access to CASE3, still the create lists 3 case types ... In addition to that role I have PegaRULES:User4 for this user, will that be bacause of this? Pls assist !!!! Thanks in Advance.

***Edited by Moderator Marissa to update platform capability tags****

Low-Code App Development Case Management
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