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Oleksii Prokopovych Member since 2014 4 posts
Luxoft
Posted: 3 years ago
Last activity: 3 years 2 months ago
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ResumeFlow assignment issue

Hi, guys

I have issue with case resolving via ResumeFlow acitivity - workbasket assignment is not deleted after case goes to Resolved-Completed.

What's going on - agent launches OOTB ResumeFlow activity on some work object with WB assignment (final stage). Work object goes to Resolved-Completed status successfully, but WB assignment is still present in the table.

However, if same object gets resolved via Service Level, clean up occurs.

Am I doing somehing wrong? Maybe I should clean up assignment manually, or use another approach for resolving case?

Data Integration Java and Activities Case Management
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