Question1Replies1574Views×Close popoverAvi Reddy (AviR9728) FDIC FDIC US View Profile AviR9728 Member since 2015 13 posts FDIC Posted: March 16, 2017Last activity: March 17, 2017Posted: 16 Mar 2017 16:01 EDTLast activity: 17 Mar 2017 11:33 EDT Closed Routing a Work item from a WorkList to a WorkBasket without Work Manager PortalMy corporation does not have the Work Manager Portal and I am looking for any OOTB tool in Pega 6.1 that can route a Work Item.My requirement is as follows. 1. An employee A submitted a WorkItem which was routed to a WorkBasket.2. Another employee B, who has access to the WorkBasket assigned that WorkItem to themselves.3. Employee B is no longer with the company and WorkItem is still in Employee B's WorkList.How can I move the WorkItem currently in Employee B's Worklist back to the WorkBasket? Is there any OOTB tool available for this? If not can this be done through a back end query? Case Management Data Integration System Administration ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoPosted: 17 Mar 2017 11:33 EDT×Close popoverSantanu Bhattacherjee (Santanu) PEGA Manager CRM - Field Service Pegasystems Inc. IN View ProfileSantanu PEGA replied to AviR9728Hi You have to use a tool call Bulk Transfer. Refer this article : https://pdn.pega.com/sites/pdn.pega.com/files/help_v61sp2/procomhelpmain.htm#definitions/b/bulk.htm Please use work manager portal for this.