Posted: 30 Dec 2019 6:47 EST Last activity: 7 Jan 2020 8:52 EST
Servers were unable to connect to the Database
Sudden increase of Load in servers due to database connectivity issues. We need a list of tables which are accessed by PEGA once the server is started so that troubleshooting could be initiated by database team.
Steps to Reproduce
We do know PEGA makes a connection from the start on with the database to gather the information for running the application. Does the application connects to a limited number of tables, or all tables? If limited, to which tables in a first instance is connected?
So we need the list of tables which gets loaded when server gets started.
Thanks & Regards,
***Edited by Moderator Marissa to update SR Details***
I believe your starting point should be a first analysis of your Pega logs. Especially ALERTS log I think, have you tried that already? Can you share those files with us? What Pega version are you running?