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GanapathyG Member since 2016 9 posts
Virtusa Corporation
Posted: 2 years ago
Last activity: 2 years 10 months ago
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Step page is not available in the agent activity

Hi,

I am having a service activity belonging to email listener where I am copying contents from incoming email and storing in a page and passing the same to an agent via Queue-For-Agent step. But the step page and its values are not available in the called agent activity. When I trace the agent activity, I could see step page column empty. Can anyone help me to sort this out? Thanks in advance.

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