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YogeshSarsambe Member since 2016 10 posts
cognizant
Posted: July 25, 2019
Last activity: July 26, 2019
Closed

Unable to perform case search via Case Manager Portal

Hi All,

Can anyone help me with resolving below issue. I have a requirement where after entering the case number in a text box on case manager portal the case should get directly opened if exists. I have tried to use the OOTB activity called Work-.Open but when I'm manually running the activity and supplying the parameter it is searching and showing the case ( I have written an activity to search a case on a click on an Icon) but after trying the same after launching the case manager it is not populating the case.

Please find the attached screen shot of configuration.

***Edited by Moderator: Lochan to update platform capability tags***

Low-Code App Development Case Management
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