NagaSaiJ Member since 2018 15 posts
Tech Mahindra
Posted: 1 year ago
Last activity: 1 year 6 months ago

Unable to Route to Rejection Stage

In my case type i want to route a particular step to receiptionist for approval. so i used pyApproval in flowaction. It has been approved and routed to next step.

but when i reject, the case, it has to route to rejection stage(alternate stage). But it is not going to rejection stage, it is continuing in main life cycle.

please help me solve this issue.

***Edited by Moderator Marissa to update platform capability tags****

Low-Code App Development Low-Code App Development Dev/Designer Studio Case Management
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