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Naga Sai Jonnalagadda (NagaSaiJ)
Tech Mahindra

Tech Mahindra
IN
NagaSaiJ Member since 2018 16 posts
Tech Mahindra
Posted: March 4, 2019
Last activity: March 5, 2019
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Unable to Route to Rejection Stage

In my case type i want to route a particular step to receiptionist for approval. so i used pyApproval in flowaction. It has been approved and routed to next step.

but when i reject, the case, it has to route to rejection stage(alternate stage). But it is not going to rejection stage, it is continuing in main life cycle.

please help me solve this issue.

***Edited by Moderator Marissa to update platform capability tags****

Low-Code App Development Dev/Designer Studio Case Management
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