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Posted: May 5, 2017
Last activity: May 5, 2017
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Unique Workbasket Names in FCM
While implementing FCM, is it mandatory to have unique workbasket names across all applications that are part of Federation ? If not, how does operator know which workbasket to pull work from when workbaskets from two different applications have identical names ?
Can an operator drag and drop work from Remote workbasket into local workbasket and vice versa ?
I don't think there is a mandatory requirement for unique workbasket names, however you are right to consider the end user confusion such a design would entail. As a best practice I would suggest you try to have different work basket names in this situation. Some customization may be required to the out of the box implementation to disambiguate the workbaskets if you use the same names.