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DatThanhDiep Member since 2016 15 posts
CIBC
Posted: April 2, 2018
Last activity: April 4, 2018
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Update cases without assignment and not in modal dialog

Hi All,

I have a requirement which lets a third party open cases in review harness and "update" cases. However, they do not always perform "update" actions, that is why they can not have a pending assignment. Also, they can perform "update" actions as many time as they want. Also, it should not run in modal dialog mode (flow action in modal dialog).

I appreciate any help you can provide.

Thanks,

Dat

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