Posted: 10 Oct 2017 22:58 EDT Last activity: 16 Oct 2018 12:03 EDT
Usage of adding Multiple Work groups to operator profile
In PEGA 7, we have an option to add multiple work groups to an User, but the user will be defaulted to a single work group.
I Have two Queries here:
May i know what is the background of adding multiple Workgroups to a single user.
If you see in the access group level, the user can switch to some other role / application mapped to him. (if multiple access groups are added). Is there any such functionality in the work group level too.
Expecting all your expertise in this.
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Thanks for the update. I agree with the concept of workgroup.
My major confusion over here is why we have option for adding multiple work groups for a operator. In the earlier versions, we can add multiple access grroups to an user but can add only a single work group. But currently we have the option to add multiple work groups too in an operator profile. Juat want to know what is that is the background of having this feature.