Could you share the tracer file of your use case for our further analysis along with your configuration screenshots. Meanwhile i found a bug in the ToWorkParty activity functionality as explained in below article,
NaveenM4274, did you happen to solve the issue you were describing in this thread? I'm trying to use this "unavailability feature" and it seems that PRPC is not routing assignments into a substitute User that I picked from the list of users.
Posted: 3 years ago
Posted: 5 Sep 2017 3:44 EDT
Vidyaranjan AV (Vidyaranjan)
Senior Online Community Moderator
Thank you for posting your query in the PSC. This looks like an inactive post and hence, we suggest you create a new post for your query. Click on the Write a Post button that’s available on the top right pane of this page. Once created, please reply back here with the URL of the new post.
You may also refer this discussion link as a reference in the new thread
We have also sent you a private message opening up a communication channel in case you have any further questions.