Question 3 Replies 89 Views × Close popover Dinesh Kumar Sundaravadivelu (DSundaravadivelu) TSYS Software Engineer Lead TSYS US View Profile Send Message DSundaravadivelu Member since 2010 7 posts TSYS Posted: June 22, 2018 Last activity: June 25, 2018 Posted: 22 Jun 2018 11:04 EDT Last activity: 25 Jun 2018 16:28 EDT Closed Will PegaCall 7.3 support Genesys Voice platform 8.5 ? the PegaCALL 7.3 documentation were not clear for Genesys. Will it support Genesys Voice platform 8.5 by installing it third party JDK? ***Edited by Moderator Marissa to update platform capability tags*** Pega Customer Service × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 2 years ago Posted: 22 Jun 2018 17:51 EDT × Close popover Arun Kumar Mahanty (Arun_Mahanty) PEGA Principal Technical Solutions Engineer Pegasystems Inc. IN View Profile Send Message Arun_Mahanty PEGA replied to DSundaravadivelu I have gone through the below configuration guide however i too didn’t find any Genesys version . https://community.pega.com/system/files/pdfs/pega-call-configuration-and-operations-guide-cti-link-server-genesys-cti-731.pdf Posted: 2 years ago Posted: 25 Jun 2018 15:22 EDT × Close popover Dinesh Kumar Sundaravadivelu (DSundaravadivelu) TSYS Software Engineer Lead TSYS US View Profile Send Message DSundaravadivelu TSYS replied to Arun_Mahanty I do see this PDN material, There if you search "Genesys Voice Platform" you could able to find out . Posted: 2 years ago Posted: 25 Jun 2018 16:28 EDT × Close popover Marissa Rogers (MarissaRogers) MOD Senior Community Moderator Pegasystems Inc. US View Profile Send Message MarissaRogers MOD replied to DSundaravadivelu Hi @DSundaravadivelu, We do support Genesys. Did this PDF help you answer your question?