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Marissa Rogers (MarissaRogers)
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Senior Community Moderator
Pegasystems Inc.
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MarissaRogers Member since 2015 136 posts
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Posted: September 4, 2016
Last activity: September 19, 2016
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Ask the Expert - Pega Customer Service with Goutham Parcha

 
Meet Goutham:
 
Goutham is a Sr. Director for Pega CRM applications. Since joining Pega in 2010 Goutham and his teams have been working in building next generation CRM applications to the world’s largest and best run firms. Over the last few years he worked on number of design and architectural enhancements to make the Pega CRM implementations faster and easier. 
 
Message from Goutham:
 
Hi, I’m happy to be part of the “Ask the expert” series.  Over the next 2 weeks I’ll be happy to answer or help find answers to your questions related to the Pega Customer Service application designed for your industry, best practices on building applications on top of it, external data integration, upgrade challenges.   
 
Ask the Expert Rules
  • This is not a Live Chat - Goutham Parcha will reply to your questions over the course of this two-week event
  • Questions should be clearly and succinctly expressed
  • Questions should be of interest to many others in the audience
  • Have fun!
 
Do You Have a Question for Goutham? Leave a Comment below!
Pega Customer Service Ask the Expert
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