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Sumanth Batthula (SumanthRules)
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SumanthRules Member since 2016 1 post
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Posted: June 6, 2016
Last activity: November 30, 2016
Posted: 6 Jun 2016 5:22 EDT
Last activity: 30 Nov 2016 10:30 EST
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WorkType adding under AddTask of existing Interaction insted of creating Interaction

Hi,

 

We have new requirement of adding New work type like interaction, when user clicks new interaction then interaction is adding to previous interaction's addtask in customer 360

***Updated by moderator: Maryrita to add Group Tag***

 

Steps to reproduce.

 

1 )Click on Walkin

2) Go to customer 360

3) Click on Work Type created / new customized Interaction (Like occurrence/Campaign)

 Instead of creating new Interaction tab next to previous interaction it is creating under addtask.

Thanks and Regards

Sumanth Batthula

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