Question
Assign to Workbasket and to an individual user in the workbasket
I have an application with more than 50 workbaskets.But the requirment is just not to route the work item to a workbasket but to assign it to an individual user in the workbasket.I know that the assignment will have an option ,assign to workbasket ,and i can parameterise the workbasket name to which i wanna assign the task to.But then how can i assign it again to an individual user in the workbasket?
***Updated by moderator: Lochan. Removed user added Ask the Expert tag. Apologies for confusion, shouldn't have been an end-user option***
Hi Harish,
If I understand your query correctly, you are trying to move the assignment to an operator. If we move an assignment to an operator that entity will not be present in the workbasket. The reference will only be present in the worklist. So, you can just use route it to an operator directly.
FYI, Assignment Ins key will be in the following format.
(Assign-Worklist/Assign-Workbasket) flow ins key assignment name. Assign-worklist will be appended to assignments in a work list and assign-workbasket to those in any workbasket.