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 Abubaker Syed (AbubakerS)
Amazon Corp

Amazon Corp
US
AbubakerS Member since 2015 21 posts
Amazon Corp
Posted: June 1, 2016
Last activity: June 21, 2016
Posted: 1 Jun 2016 17:22 EDT
Last activity: 21 Jun 2016 18:33 EDT
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Browser Average Response Time Graph in AES

We are not getting any data on the AES Dashboard for Browser Average Response time. It gives "No data to display" where it should be displaying the graph.

When I look in the .pegaam_alert where PYLABEL='Browser Time' it has the data from monitored nodes. Any idea what could be wrong here?

System Administration Installation and Deployment User Experience Data Integration Reporting
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Posted: 5 years ago
Posted: 2 Jun 2016 7:09 EDT
Phani Sahukaru (sahup1)
PEGA
Architect - Financial Services
Pegasystems Inc.
IN

could we confirm if PegaAES agents are running (esp. PushLogUsageData). Thank you!
Posted: 5 years ago
Posted: 2 Jun 2016 17:47 EDT
Kevin Zheng (KevinZheng_GCS)
PEGA
Director, Software Solutions Engineering
Pegasystems Inc.
US

The dashboard has a time range, if you run the reporting for the same node with that time range, do you see any alerts?

aesdashboard.png

aesreporting.png

Accepted Solution

Posted: 5 years ago
Posted: 21 Jun 2016 18:33 EDT
Abubaker Syed (AbubakerS)
Amazon Corp

Amazon Corp
US

For some reason after th Nodes were bounced, it started working. Probably Nightly Sync did not run before that.
Posted: 5 years ago
Updated: 5 years ago
Posted: 5 Jun 2016 4:34 EDT
Updated: 5 Jun 2016 7:57 EDT
Phani Sahukaru (sahup1)
PEGA
Architect - Financial Services
Pegasystems Inc.
IN
  • also please check if ...
    • DATA-ADMIN-SYSTEM-SETTINGS PEGAAESREMOTE!AESSETTING/PERFSTATMODE is set to 'PUSH' for ruleset PegaAESRemote
    • system name & URLs are rightly configured.