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Naveen Regalla Member since 2013 17 posts
Datacom
Posted: 1 year ago
Last activity: 1 year 10 months ago
Closed

Chat Sessions are abruptly ending during the conversation.

Hi,

The Agents are being disconnected abruptly from their chat sessions when the chat is active (there is an active 2 way communication all the time).

Do you know what might be the cause of this abnormal behaviour.

Regards,

Naveen.

***Edited by Moderator Marissa to update platform capability tags****

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