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Parshant Sharma (ParshantS)
Cognizant Technology Solutions pvt. ltd.

Cognizant Technology Solutions pvt. ltd.
IN
ParshantS Member since 2013 10 posts
Cognizant Technology Solutions pvt. ltd.
Posted: July 25, 2018
Last activity: May 28, 2019
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Close a clipboard thread from another thread context

Hi All,

We have a custom requirement where we would like to close a clipboard thread / HTML document Module from a different Thread Context.

E.g. We would like to close a Case thread (lets say W-1) on click of a button which is loaded on a Modal Dialog(Local Action) from OpenPortal thread context.

We have used pega.desktop.showHarness API however in does not close the thread per se, however open a document on a separate thread or replaces a current document based on replaceCurrent parameter.

We have also tried using other APIs like pega.u.d.closeWork(event, "", "", true); however as this API in invoked in OpenPortal thread context it closes the complete portal.

Hence I am reaching out to the Pega community to understand if we can meet this requirement somehow?

Low-Code App Development Data Integration Java and Activities User Experience Support Case Parallel
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