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Shotaro Suetomi Member since 2016 7 posts
Mizuho Information & Research Institute, Inc.
Posted: 2 years ago
Last activity: 2 years 11 months ago
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"Correspondence" category used for Email

Hi,

Recently we have found that some of work objects have two similar categories for Email attached - one is "Correspondence" and the other is "Email". We believe that none of us customized out-of-the-box Correspondence related activity. It is hard to reproduce this issue but it occurs randomly once in a while. Does anyone know when and what situation PRPC uses this "Correspondence" category for Email?

Thanks,

Case Management
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