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yelas1 Member since 2014 75 posts
PEGA
Posted: 2 years ago
Last activity: 2 years 11 months ago
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Duplicate case search, Set CaseMatchRuleName

Our service cases are instantiated directly from work- classes. There is no Case Type rule defined.

Now, I want to perform duplicate service cases search by using the OTB flow Work-.pyDuplicateSearchCases

I created a Case Match rule 'CMDupCases' with Case Matching Type 'Seek Cases' in my work class.

How does the OTB duplicate search flow know which case match rule to use? For a regular case type, the Case Type rule pyDefault, 'Processes' tab, 'Case match' section, there's a field for property .pyCaseMatchName

Activity @baseclass.pyDuplicateSearchCases, java step 2:

CaseMatchName= pp.getString("CaseMatchRuleName");

When and where is the string "CaseMatchRuleName" set? I don't see a property with this name.

Thanks,

-Sri

Case Management
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