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brian zhou (brianz14)
The Bank of Nova Scotia

The Bank of Nova Scotia
brianz14 Member since 2017 5 posts
The Bank of Nova Scotia
Posted: April 5, 2018
Last activity: May 31, 2018

Error when register VM(Robot) - InternalServerError(500)

We currently installed pega platform 7.3.1 personal edition with Robot Manager version 4

I am receiving the following error msg when register bot, and runtime will shutdown.

Registering Robot - Name: 'TESTWVAPPI01474', Queue: 'Online Maintanence', Auth Mode: ServerAuthenticationMode.
Failed to register Robot - Name: 'TESTWVAPPI01474', Queue: 'Online Maintanence'
Error requesting data from Pega.
Code: InternalServerError(500), Content: System.Threading.Tasks.Task`1[System.String]
RoboticsService.RegisterRobot - Failed to register robot.
RPA mode is enabled, but robot failed to register. Runtime will shutdown.

I believe everything has been set up correctly. if you have any idea for this issue will be great appreciate

***Edited by Moderator Marissa to update categories; update SR Details***

Robotic Process Automation Support Case Created
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