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ShezadM8 Member since 2016 6 posts
Sopra Steria
Posted: 3 years ago
Last activity: 3 years ago
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GetNextWork Problem when retrieving task from Workbasket

I have a behaviour that i don't understand about the GetNextWork button.

I have an operator without the "Get from workbaskets first" checked. He didn't have any task in his worklist.

On the worktab, he only have access to one workbasket "Liquidation".

Even though this workbasket and other one are related to the exact same OrgUnit as the operator, this user was not allowed to see them. That's why we didn't had on the operator work tab.

When this operator click on the "GetNextWork" button, Pega open a task in a workbasket which he didn't have access.

Why does this happen and how to avoid Workbasket that are not set in operator work tab ?

Thanks.

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