Question5Replies642Views ShezadM8 Member since 2016 6 posts Sopra Steria Posted: 3 years agoLast activity: 3 years ago Closed GetNextWork Problem when retrieving task from WorkbasketI have a behaviour that i don't understand about the GetNextWork button.I have an operator without the "Get from workbaskets first" checked. He didn't have any task in his worklist.On the worktab, he only have access to one workbasket "Liquidation".Even though this workbasket and other one are related to the exact same OrgUnit as the operator, this user was not allowed to see them. That's why we didn't had on the operator work tab.When this operator click on the "GetNextWork" button, Pega open a task in a workbasket which he didn't have access.Why does this happen and how to avoid Workbasket that are not set in operator work tab ?Thanks.×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoPrajendra PEGA replied to ShezadM8May I know PRPC version ? I would try and let you know possible the root cause. Posted: 3 years agoPrajendra PEGA replied to ShezadM8I tried in PRPC 7.2.1. I have created two workbaskets and one basket mentioned in operator work tab. Second work basket i did not mention any where. Created work object and routed assignment to second work basket. Log in with operator and click the Next Assignment then operator does not get the assignment which is exists under second workbakset. Kindly share your screen shots of configuration and PRPC version Posted: 3 years agoShezadM8 Sopra Steria replied to PrajendraWe're using PRPC 7.1.9. I've added some screenshot of the configuration. Thanks. Posted: 3 years agorawap PEGA replied to ShezadM8How are you calling the GetNextWork functionality? Is it using OOTB button? If No, what params are you passing to GetNextWork? Posted: 3 years agoShezadM8 Sopra Steria replied to rawapWe are using the OOTB button without any modification.