Question

5
Replies
671
Views
Close popover
Shezad Mohammad (ShezadM8)
Oligos

Oligos
FR
ShezadM8 Member since 2016 7 posts
Oligos
Posted: September 7, 2017
Last activity: September 8, 2017
Closed

GetNextWork Problem when retrieving task from Workbasket

I have a behaviour that i don't understand about the GetNextWork button.

I have an operator without the "Get from workbaskets first" checked. He didn't have any task in his worklist.

On the worktab, he only have access to one workbasket "Liquidation".

Even though this workbasket and other one are related to the exact same OrgUnit as the operator, this user was not allowed to see them. That's why we didn't had on the operator work tab.

When this operator click on the "GetNextWork" button, Pega open a task in a workbasket which he didn't have access.

Why does this happen and how to avoid Workbasket that are not set in operator work tab ?

Thanks.

Moderation Team has archived post,
Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.