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sharathp9061 Member since 2019 2 posts
JP Morgan Chase & Company
Posted: March 6, 2019
Last activity: March 7, 2019
Closed

How to auto close a case,which is having status as Pending-

Hello,

I want to check the case status every morning 7:00 Am and close them with status resolve-Withdrawn if there any cases still processing.

I have tried following steps, But it is not working. Is any other way to handle this. Please see the attachment for better understanding.

1. Obj-browse to create a page list (tempPage) of open Work instances

2. For each embedded page (tempPage.pxResults), call pxForceCaseClose activity to withdraw

Thanks.

***Edited by Moderator: Pallavi to update platform capability tags***

Case Management
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