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SOCIETY GENERALE
Posted: March 20, 2019
Last activity: March 20, 2019
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How can we open for RESOLVED cases where there will be no assignment ...
How can we open for RESOLVED cases where there will be no assignment ...
Hello,
Well I guess opening a case is just a matter of having a pyStatusWork not starting with "Resolved" something right.
Now it depends what you need to do with it after that. You could just run a flow on the case and create a new assignment maybe.