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Ashish Agrawal (Ashish Chase)
JPMC

JPMC
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Ashish Chase Member since 2016 16 posts
JPMC
Posted: August 7, 2018
Last activity: August 7, 2018
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Open assignments for PZINTERNALCASEFLOW

In our application, we see in production that sporadically when user see open hanging assignment related to PZINTERNALCASEFLOW.

On reviewing the audit trail of these cases, and the hanging assignment, we see a pattern that it occured when user launched the case wide local action called reassign.

Not been able to replicate this though, need some help on what situation would this occur?

Is it a known issue with Pega? Or What areas should we review in our code, if at all it is our code issue?

***Edited by Moderator Marissa to update platform capability tags***

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