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RavindrasinhS6010 Member since 2017 6 posts
Bank Of America
Posted: 4 months ago
Last activity: 4 months 1 week ago

Open Case from URL Email Body

How to open a case from Email body?

We are able to open a case but look and feel is different (I found similar issue in below link,seems like it didnt resolve issue. )

https://collaborate.pega.com/question/how-create-case-link-correspondence-opens-case-manager

 

***Edited by Moderator Marissa to update Pega Academy to Product; update Platform Capability tags*******

Pega Platform Case Management
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