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nikhilk7251 Member since 2016 56 posts
Cognizant
Posted: 2 years ago
Last activity: 2 years 5 months ago
Closed

Opening a Case copied from an existing case such that on closing the user goes back to old case

Hi All,

I have a requirement to copy an existing case and open the newly created case . I have given a local action from the existing case from where the users can copy the data and create a new case . The requirement is to open the newly created case such that on close of the newly created case the user goes back to the old case . I am able to open the newly created case but when the user closes it , he goes to dashboard instead of the old case.

How to open the newly created case such that on closing the user goes back to old case.

Case Management
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