Question
Opening a Case copied from an existing case such that on closing the user goes back to old case
Hi All,
I have a requirement to copy an existing case and open the newly created case . I have given a local action from the existing case from where the users can copy the data and create a new case . The requirement is to open the newly created case such that on close of the newly created case the user goes back to the old case . I am able to open the newly created case but when the user closes it , he goes to dashboard instead of the old case.
How to open the newly created case such that on closing the user goes back to old case.
How is your portal set up - do you open work objects in separate tabs or is it just a single work object displayed at a time?