Question2Replies132Views JadhavN8 Member since 2016 6 posts Virtusa Posted: 4 years agoLast activity: 4 years 2 months ago Closed Pega Customer ServiceConfiguring Email Account and Email Listener not working in the Solution VM . ***Updated by moderator: Vidyaranjan. Removed user added FAQ tag. Apologies for confusion, shouldn't have been an end-user option.***×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 4 years agoSantanu PEGA replied to JadhavN8Hi We need more inputs on this to further comment. 1. What you can see in the log ? Any error / warning ? 2. What are the entries in tracer ? 3. If you check test connectivity what is the result ? Posted: 4 years agoJadhavN8 Virtusa replied to JadhavN8I followed the steps in the student guide given by Pega. when i tried connecting it says . fail.