Question 2 Replies 136 Views × Close popover Jadhav Namdev Rao (JadhavN8) Virtusa Lead Consultant Virtusa IN View Profile Send Message JadhavN8 Member since 2016 6 posts Virtusa Posted: July 13, 2016 Last activity: July 14, 2016 Posted: 13 Jul 2016 8:21 EDT Last activity: 14 Jul 2016 5:25 EDT Closed Pega Customer Service Configuring Email Account and Email Listener not working in the Solution VM . ***Updated by moderator: Vidyaranjan. Removed user added FAQ tag. Apologies for confusion, shouldn't have been an end-user option.*** × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 4 years ago Posted: 13 Jul 2016 8:54 EDT × Close popover Santanu Bhattacherjee (Santanu) PEGA Manager CRM - Field Service Pegasystems Inc. IN View Profile Send Message Santanu PEGA replied to JadhavN8 Hi We need more inputs on this to further comment. 1. What you can see in the log ? Any error / warning ? 2. What are the entries in tracer ? 3. If you check test connectivity what is the result ? Posted: 4 years ago Posted: 14 Jul 2016 5:25 EDT × Close popover Jadhav Namdev Rao (JadhavN8) Virtusa Lead Consultant Virtusa IN View Profile Send Message JadhavN8 Virtusa replied to JadhavN8 I followed the steps in the student guide given by Pega. when i tried connecting it says . fail.