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ABHINANDAN Member since 2011 27 posts
Areteans Technology Solutions
Posted: 3 years ago
Last activity: 3 years 7 months ago
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Pega Facebook Chatbot Integration

Hello Everyone,

We are planning to do a POC for Pega Facebook chatbot integration.

For this we are searching for relevant documentation to do this. We are expecting if such documentation exists then it will have the following

1. How to get the facebook chatbot plugin API, is it free or licensed one.

2. Are there prerequisites to have this integration done e.g and particular version version of pega has to be installed, do we need pega Customer service and Pega CHAT to be installed (probably not) etc, does pega mobile has to be used for this?

3. What specfic steps we have to follow to do the integration..

We need this on urgent basis, so any help will be much appreciated.

Regards

Abhi

***Updated by Moderator: Vidyaranjan. Removed user added Ask the Expert tag. Apologies for confusion, shouldn't have been an end-user option***

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