Question

3
Replies
185
Views
vinayak karande (vinayakk3613)
Accenture

Accenture
IN
vinayakk3613 Member since 2019 2 posts
Accenture
Posted: December 18, 2019
Last activity: February 18, 2020
Posted: 18 Dec 2019 2:00 EST
Last activity: 18 Feb 2020 5:26 EST
Closed

FAQ Integration With Pega Chatbot

Hi Team,

I have below queries. Kindly help

1. We have a use case wherein we want to integrate huge number of FAQs from Excel/csv files in chatbot. Would like to know if we can do that using Pega VA.

2. Do we have any feature which extracts data from uploaded document in Pega

Any document with respect to above queries should help.

Regards,

Vinayak K

***Edited by Moderator: Lochan to update platform capability tags***

Pega Intelligent Virtual Assistant Pega Customer Service Conversational Channels
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.