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vinayakk3613 Member since 2019 2 posts
Accenture
Posted: 9 months ago
Last activity: 8 months 3 weeks ago

FAQ integration and Extracting knowledge from text para using Pega chatbots

Hi,

I have below queries. Kindly help

1. We have a use case wherein we want to integrate huge number of FAQs from Excel/csv files in chatbot. Would like to know if we can do that using Pega VA.

2. Do we have any feature which extracts data from uploaded document in Pega

Any document with respect to above queries should help.

Regards,

Vinayak K

***Edited by Moderator Marissa to move from Pega Academy to Pega Support Community; update platform capability tags***

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