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SAM GANDAMALLA (SAMG6035)
Symantec Corporation

Symantec Corporation
US
SAMG6035 Member since 2018 1 post
Symantec Corporation
Posted: January 19, 2018
Last activity: July 19, 2018
Posted: 19 Jan 2018 14:44 EST
Last activity: 19 Jul 2018 15:16 EDT
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Use Case for Knowledge Management

Hi, I'm working with a Tech giant I had to create a Use Case for Knowlege Management specific to Pega.

Here are few req's i got from the users.

1. Process Documentation

2. Taxonomy

I'm looking for an approach and design perspective. Any help in this regards will be much appreciated. Thanks! Sam

***Edited by Moderator Marissa to update platform capability tags***

Pega Knowledge Pega Customer Service
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