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MANIDEEPE Member since 2018 3 posts
TCS
Posted: March 20, 2019
Last activity: April 1, 2019
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Performing Agents on case to update data

When the case is in Stage and the details are not fetched by CSR, Then Agent will identify the cases of those types and update the details related to those cases

***Edited by Moderator Marissa to update platform capability tags****

Case Management
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