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infosys
Posted: July 24, 2017
Last activity: July 26, 2017
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Case status update
Hey,
i am facing an issue : The issue is whenever i am picking a case from a workbasket the Case status is not getting updated
Example: My case status is pending-Review in the Workbasket, when I pick it up from the workbasket the status
should be Open.
The page is not getting refreshed. Kindly help me out.
Thanks
***Moderator Edit: Vidyaranjan | Updated Categories***
Hi
Did you use any flow action preactivity or did you customize get next work to achieve this requirement?