RaviK518 Member since 2016 40 posts
Posted: November 10, 2017
Last activity: November 12, 2017

Question regarding using Ticket Shape Under a Flow

Could you please let me know When we actually Use a Ticket Shape in a flow ?

Initially my understanding is that

Question 1 : It is basically a Go to Statement in terms programming language ( TO jump to a Flow)

If this is true , we can achive that through Sub Process Shape know ??

Question 2 : It is used basically to route when Exception occurs inside a Flow ?

If this is true , we can achive this through Decision Shape Know ?

Is there any difference between the actual Ticket Shape and the Option Provided under Assigment Ticket Options

Please let me know , thank you in advance

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