Posted: 23 May 2016 10:48 EDT Last activity: 24 May 2016 7:16 EDT
i have a req where i have one manager and ten people and manager should be able to route to one of the people where status is available for a particular person and we have all the data of the people in the data tables how can we do that??/
thanks eric for the solution but if it is ten people its ok but in future the number of people under manager increases then it becomes a complex task to achieve and a performance issue can u suggest me any other way
Posted: 5 years ago
Posted: 24 May 2016 7:16 EDT
Marc Alderman (Marc Alderman)
Senior Software Solutions Engineer
Do you want the operators to select from a list of available operators to route to?
You could use a Data Page to hold the list of available operators from the data table, and use this as the source for a drop down. You would then use the property value of the dropdown to route the work.