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Posted: April 7, 2017
Last activity: April 14, 2017
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Routing an assignment for approval
I have a scenario where a manager routes an assignment to a sales director for approval. If sales director approves No then the manager should again have the ability to route again to the sales director for an approval again.How to accomplish this?
I believe you are using a flow action for the approval process. After the Approval Flow action keep a Decision shape which will check whether approval is Yes or No. If No, put a connector from that decision to the previous assignment from where the manager created approval request.