Question

4
Replies
74
Views
Shipeng_Tian Member since 2014 18 posts
MBAFC
Posted: 6 months ago
Last activity: 6 months 1 week ago

Send Email Smart Shape with attachment by setting use field

There are several attachment in the work. (e.g file_a, file_b).  

I want to use the send email smart shape to send an email to customer with attachment file_a.

I try to configure as follow:

include attachments > Choose attachments > Field.

What I should set for the field?

 

***Edited by Moderator Marissa to update platform capability tags****

Case Management
Share this page LinkedIn