Question

2
Replies
223
Views
Close popover
Aakash Talreja (Aakash@13)
Personal

Personal
IN
Aakash@13 Member since 2017 10 posts
Personal
Posted: January 25, 2018
Last activity: January 25, 2018
Closed

Attachment Catergory using SendEmail Smart shape

Hello,

I have a requirement to send attachment with case and send that attached file using Email,So i have used create PDF smart shape and in that i am calling a section which has report,the file is getting generated and Mail is also send with attahcment,but the problem is everytime i am creating a new case The attachments is going properly but what it is doing taking previous attachments as well,like if i run first time it takes 1 attchment but second time it shows 2 attchments file in mail can any1 help me with how to send only 1 attachment every time we run a case.

It will be a great help.

Thanks in Advance,

Aakash

Case Management
Moderation Team has archived post,
Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.