There has been an issue; please consult your system administrator.

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jonathanr5680

Member since 2018

7 posts

Phoenix Technology

Posted: July 17, 2018

Last activity: November 23, 2018

Posted: 17 Jul 2018 14:39 EDT
Last activity: 23 Nov 2018 9:14 EST

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There has been an issue; please consult your system administrator.

Hi !

Following the steps in the installation guide: https://community.pega.com/system/files/pdfs/pega-customer-service-for-communications-74-install-guide_1.pdf ,I have the following error:

* There has been an issue; please consult your system administrator.

* Status : fail

*Operator: unauthenticated or not available

*Node: no ID available

Can you help us?

* Attached images

Thanks !

System Administration

Installation and Deployment

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Accepted Solution

Posted: 3 years ago

Posted: 17 Jul 2018 19:55 EDT

SusanLiu_GCS

PEGA

replied to jonathanr5680

Based on your error1.png, the importing of \Rules\PegaCRMC_74.jar had some errors.

Have you check what those errors are? [you can click on the red "Total errors: 436" link to see]

Are all prerequisites met? eg. install Pega 7.4, CS 7.4 and Pega Foundation for Communication 7.4.

Posted: 3 years ago

Posted: 21 Jul 2018 0:22 EDT

ArnoldG1

Proximity Software

replied to jonathanr5680

How did you solve this issue?, I got the same error

Posted: 3 years ago

Posted: 23 Nov 2018 9:14 EST

SomitraJ5015

Barclays

replied to jonathanr5680

Have your issue is fixed?

I ma getting the same error.

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There has been an issue; please consult your system administrator.

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