Question 3 Replies 2608 Views × Close popover Jonathan Reis Assuncao (jonathanr5680) Phoenix Technology Socio Proprietario Phoenix Technology BR View Profile Send Message jonathanr5680 Member since 2018 7 posts Phoenix Technology Posted: July 17, 2018 Last activity: November 23, 2018 Posted: 17 Jul 2018 14:39 EDT Last activity: 23 Nov 2018 9:14 EST Closed Solved There has been an issue; please consult your system administrator. Hi ! Following the steps in the installation guide: https://community.pega.com/system/files/pdfs/pega-customer-service-for-communications-74-install-guide_1.pdf ,I have the following error: * There has been an issue; please consult your system administrator. * Status : fail *Operator: unauthenticated or not available *Node: no ID available Can you help us? * Attached images Thanks ! System Administration Installation and Deployment × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Accepted Solution Posted: 2 years ago Posted: 17 Jul 2018 19:55 EDT × Close popover Susan Liu (SusanLiu_GCS) PEGA Principal Software Solutions Engineer Pegasystems Inc. US View Profile Send Message SusanLiu_GCS PEGA replied to jonathanr5680 Based on your error1.png, the importing of \Rules\PegaCRMC_74.jar had some errors. Have you check what those errors are? [you can click on the red "Total errors: 436" link to see] Are all prerequisites met? eg. install Pega 7.4, CS 7.4 and Pega Foundation for Communication 7.4. Posted: 2 years ago Posted: 21 Jul 2018 0:22 EDT × Close popover Arnold Gomez (ArnoldG1) Proximity Software Senior System Architect Proximity Software SV View Profile Send Message ArnoldG1 Proximity Software replied to jonathanr5680 How did you solve this issue?, I got the same error Posted: 2 years ago Posted: 23 Nov 2018 9:14 EST × Close popover Somitra Jagiasi (SomitraJ5015) Barclays Barclays GB View Profile Send Message SomitraJ5015 Barclays replied to jonathanr5680 Have your issue is fixed? I ma getting the same error.