Question3Replies2434Views jonathanr5680 Member since 2018 7 posts Phoenix Technology Posted: 2 years agoLast activity: 1 year 10 months ago Closed Solved There has been an issue; please consult your system administrator.Hi !Following the steps in the installation guide: https://community.pega.com/system/files/pdfs/pega-customer-service-for-… ,I have the following error:* There has been an issue; please consult your system administrator.* Status : fail*Operator: unauthenticated or not available*Node: no ID availableCan you help us?* Attached imagesThanks ! Low-Code App Development Installation and Deployment ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Accepted Solution Posted: 2 years agoSusanLiu_GCS PEGA replied to jonathanr5680Based on your error1.png, the importing of \Rules\PegaCRMC_74.jar had some errors. Have you check what those errors are? [you can click on the red "Total errors: 436" link to see] Are all prerequisites met? eg. install Pega 7.4, CS 7.4 and Pega Foundation for Communication 7.4. Posted: 2 years agoArnoldG1 Proximity Software replied to jonathanr5680How did you solve this issue?, I got the same error Posted: 1 year agoSomitraJ5015 Barclays replied to jonathanr5680Have your issue is fixed? I ma getting the same error.