Question3Replies2503Views×Close popoverJonathan Reis Assuncao (jonathanr5680) Phoenix Technology Socio Proprietario Phoenix Technology BR View Profile jonathanr5680 Member since 2018 7 posts Phoenix Technology Posted: July 17, 2018Last activity: November 23, 2018Posted: 17 Jul 2018 14:39 EDTLast activity: 23 Nov 2018 9:14 EST Closed Solved There has been an issue; please consult your system administrator.Hi !Following the steps in the installation guide: https://community.pega.com/system/files/pdfs/pega-customer-service-for-communications-74-install-guide_1.pdf ,I have the following error:* There has been an issue; please consult your system administrator.* Status : fail*Operator: unauthenticated or not available*Node: no ID availableCan you help us?* Attached imagesThanks ! System Administration Installation and Deployment ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Accepted Solution Posted: 2 years agoPosted: 17 Jul 2018 19:55 EDT×Close popoverSusan Liu (SusanLiu_GCS) PEGA Principal Software Solutions Engineer Pegasystems Inc. US View ProfileSusanLiu_GCS PEGA replied to jonathanr5680Based on your error1.png, the importing of \Rules\PegaCRMC_74.jar had some errors. Have you check what those errors are? [you can click on the red "Total errors: 436" link to see] Are all prerequisites met? eg. install Pega 7.4, CS 7.4 and Pega Foundation for Communication 7.4. Posted: 2 years agoPosted: 21 Jul 2018 0:22 EDT×Close popoverArnold Gomez (ArnoldG1) Proximity Software Senior System Architect Proximity Software SV View ProfileArnoldG1 Proximity Software replied to jonathanr5680How did you solve this issue?, I got the same error Posted: 2 years agoPosted: 23 Nov 2018 9:14 EST×Close popoverSomitra Jagiasi (SomitraJ5015) Barclays Barclays GB View ProfileSomitraJ5015 Barclays replied to jonathanr5680Have your issue is fixed? I ma getting the same error.