Question

5
Replies
1139
Views
Close popover
Daniel Tahin (DanielT9553)
Saltech Consulting

Saltech Consulting
HU
DanielT9553 Member since 2017 3 posts
Saltech Consulting
Posted: December 13, 2017
Last activity: January 3, 2018
Closed
Solved

Is there a local action available OOTB to set urgency in the assignment?

I know that I can update the whole case urgency with UrgencyUpdate flow action and I can update every assignment urgency with ResynchAssignmentUrgency flow action. But I would like to adjust the urgency of the current assignment. Is there an ootb flow action for this or should I implement a custom flow action?

Case Management
Moderation Team has archived post,
Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.