Question

5
Replies
1122
Views
DanielT9553 Member since 2017 3 posts
Saltech Consulting
Posted: December 13, 2017
Last activity: January 3, 2018
Closed
Solved

Is there a local action available OOTB to set urgency in the assignment?

I know that I can update the whole case urgency with UrgencyUpdate flow action and I can update every assignment urgency with ResynchAssignmentUrgency flow action. But I would like to adjust the urgency of the current assignment. Is there an ootb flow action for this or should I implement a custom flow action?

Case Management
Moderation Team has archived post
Share this page LinkedIn