DarellH2 Member since 2018 4 posts
Mantech International Corporation
Posted: August 30, 2019
Last activity: August 29, 2020

Users getting blank screen or section(s) of page are not displaying

We are using Pega 7.3 and are seeing an issue where a user will be working a work item, click the submit button, the action completes and the user sees a blank screen instead of displaying the next step in the process. Or in other cases, the user clicks on an open assignment and when the screen displays, one or more sections (that contain case data) are not displayed. This problem may be happening for 'normal' users, but when I log in as a developer, I do not have the problem. However, when I (devleoper) do have the problem I will, for example, click the cancel button then the screen goes blank and the tab in designer studio does not close. So looks like it is't closing the work item and stopping.

***Edited by Moderator Marissa to update platform capability tags****

User Interface
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