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HariSureshBabuG5756 Member since 2016 10 posts
World Bank
Posted: 3 years ago
Last activity: 3 years 9 months ago
Closed

Wait Shape to Assignment - Error: Agent SLA Activity

After the Wait Shape(Deadline time reaches) assgnment is not creating in pega and seeing beow error in servicelevel Broken Queue items.

Save, Delete or Commit has failed because lock "XXX-XXXX-XXXX W-3547" is not held

 

Please help us on this

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