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Hari Suresh Babu Gummadi (HariSureshBabuG5756)
World Bank

World Bank
US
HariSureshBabuG5756 Member since 2016 10 posts
World Bank
Posted: January 18, 2017
Last activity: January 20, 2017
Posted: 18 Jan 2017 14:57 EST
Last activity: 20 Jan 2017 1:14 EST
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Wait Shape to Assignment - Error: Agent SLA Activity

After the Wait Shape(Deadline time reaches) assgnment is not creating in pega and seeing beow error in servicelevel Broken Queue items.

Save, Delete or Commit has failed because lock "XXX-XXXX-XXXX W-3547" is not held

 

Please help us on this

Case Management
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